Frequently Asked Questions
Answers to the questions we hear most often about how Radiant Fondell works, what it does and doesn't do, and how to get the most out of it. If you don't find what you're looking for, our team is reachable through the contact details in the footer.
What exactly does Radiant Fondell do?
Radiant Fondell analyses market and portfolio data using AI-led models and presents the reasoning behind each output alongside the conclusion. The goal is to give investors a transparent view of how an allocation idea or data read was arrived at, rather than a black-box recommendation.
Is Radiant Fondell a substitute for a financial adviser?
No. Radiant Fondell is an analytical tool designed to support your own research and decision-making. It does not replace personalised financial advice, and any output should be reviewed in the context of your own circumstances, objectives, and risk tolerance.
What kind of data can I bring into the platform?
Radiant Fondell is built to work with portfolio holdings, historical pricing data, and general market datasets. The exact formats and integrations supported depend on your plan; our team can walk you through what's available during onboarding.
How does the platform show its reasoning?
Rather than returning a single figure or verdict, Radiant Fondell breaks down the steps and factors that fed into a result, so you can see which inputs mattered and why a particular conclusion was reached. This is presented alongside the underlying data wherever possible.
Can I use Radiant Fondell for a single portfolio or multiple accounts?
The platform is designed to handle both individual portfolios and multiple accounts viewed together. How many accounts you can connect or compare depends on your subscription tier.
How often is the underlying data refreshed?
Refresh frequency depends on the data source and plan selected. Some inputs update on a scheduled basis while others are refreshed when you upload or sync new information. Specific cadences are outlined in your account settings.
Is my data kept private?
We treat portfolio and account data as confidential and use it only to generate the analysis you request. For full details on how data is handled, please refer to our Privacy Policy.
Do I need investment or technical experience to use Radiant Fondell?
Radiant Fondell is built for investors with varying levels of experience. The interface aims to present reasoning in plain language, though a basic familiarity with portfolio concepts will help you get more from the analysis.
Can I export or share the analysis Radiant Fondell produces?
Depending on your plan, outputs can typically be exported for your own records or shared with an adviser. Availability of specific export formats may vary, so check your account for current options.
What happens if the data I provide is incomplete?
Radiant Fondell will flag where inputs are missing or insufficient to complete part of an analysis. We recommend reviewing any flagged gaps before relying on the output, since incomplete data can affect the quality of the reasoning shown.
How do I get started?
You can begin by starting an analysis directly from the homepage. From there, you'll be guided through connecting or uploading your data and selecting the type of analysis you'd like Radiant Fondell to run.
Who can I contact with further questions?
If your question isn't covered here, you can reach our team using the contact information listed in the site footer. We're happy to clarify how specific features work before you commit to a plan.